Billing

Clear billing terms for storefront subscriptions.

Review the Storexio billing rules that apply to subscriptions, renewals, cancellations, payment collection, and promotional billing offers.

Policy Summary

Storexio Billing Terms

The live policy values below are read from Storexio billing configuration so the published page stays aligned with current subscription rules.

Pricing disclosure

Prices are shown before VAT or similar sales tax unless stated otherwise. Paid subscriptions renew automatically until canceled.

Refund policy

Refunds are not automatic after a billing cycle starts. Approved exceptions are handled manually by support.

Cancellation timing

Cancellations stop the next renewal. The current paid term stays available until the active billing period ends.

Annual plan terms

Annual pricing is billed upfront for the full year when annual billing is offered.

Grace period terms

Past-due accounts keep access during the configured grace window before recovery-only access or suspension starts.

Dunning policy

Failed renewals trigger retry and reminder emails. Continued non-payment can lead to restricted access or suspension.